Invariant Works (“we,” “our,” “us”) respects your privacy and is committed to protecting personal data. This Privacy Policy describes how we collect, use, store, and disclose information when you visit our website, use our software or services, or contact us through email or other channels.
By using our website or services, you acknowledge this Privacy Policy.
1. Information We Collect
a) Information You Provide
- Identifiers and contact details (e.g., name, email address, phone number).
- Billing and transactional details where applicable.
- Content you submit when creating an account, requesting support, or otherwise communicating with us.
b) Information Collected Automatically
- Technical identifiers such as IP address, browser type, device and operating system information.
c) Information from Software Usage
- Application and infrastructure logs, error reports, performance metrics.
- In-product preferences and configuration data.
d) Information from Communications
- Email content, attachments, and related metadata when you contact us.
2. How We Use Your Information
- Operate, maintain, and improve our software and services.
- Provide customer support and respond to inquiries.
- Process payments and manage subscriptions where applicable.
- Send operational updates, technical notices, and administrative messages.
- Analyze usage trends, performance, and reliability.
- Comply with applicable laws and enforce our terms.
3. Sharing of Information
We do not sell or rent personal data. We may disclose information to:
- Service Providers that support functions such as payment processing, cloud hosting, infrastructure, and customer support—subject to appropriate contractual safeguards.
- Legal Authorities when disclosure is required to comply with law, regulation, legal process, or governmental request.
- Business Transferees in connection with a merger, acquisition, reorganization, or sale of assets.
4. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law and legitimate business needs.
5. Your Rights
Subject to applicable law, you may have the right to access, rectify, delete, or restrict processing of your personal data; object to processing; withdraw consent where processing is based on consent; and request data portability. To exercise these rights, contact us at [email protected].
6. Security
We implement industry-standard technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. Measures include, as appropriate: encryption in transit and at rest, access controls and authentication, continuous monitoring and logging, regular security reviews, and secure development and deployment practices.
Invariant Works maintains security processes designed to minimize risk and provide a high level of protection for personal data.
7. Changes to This Policy
We may update this Privacy Policy periodically. The updated policy will be posted on this page with a revised “Effective Date.” Material changes will be highlighted where appropriate.